SERMA Group :
A company committed to sustainability
This approach aims to enhance the overall performance of the company while promoting the SERMA Group’s CSR values across all its entities.
Our CSR commitments, along with the related objectives, is supported by concrete actions outlined in our Non-Financial Performance Statement.
Long-term relationships with key partners
We promote close collaboration with our customers and external service providers in order to meet their expectations and consolidate our commitments throughout the supply chain.
Growing financial performance
Our development is based on a long-term vision, ensuring solid, consistent growth that is aligned with our operational capabilities and business expertise.
Promoting innovation and strong R&D culture
Innovation is at the heart of our DNA. Our various subsidiaries are involved in ambitious projects that may focus on responsible innovation, eco-design and Artificial Intelligence.
Guaranteeing customer satisfaction
The quality and expertise of our teams are widely recognised. In 2024, customer satisfaction with the technical skills of our employees reached 98%.
A controlled and sustainable economy
A social
commitment
equality index
in 5 years
within the Group
satisfaction rate
SERMA Group is also committed to supporting research by providing assistance to the Bergonié Foundation, notably through a donation to fund cancer research programmes.
An environmental commitment
Reducing our CO₂ emissions by 50% by 2030
As part of our environmental commitment, we aim to halve our CO₂ emissions by 2030, in line with the targets set by the Paris Agreement.
14001 Certifications
Our companies implement an environmental management system to meet the requirements of the ISO 14001 international standard. This framework enables us to continuously improve our environmental performance and ensure regulatory compliance.
Eco-design
SERMA incorporates eco-design into its design offices in order to develop environmentally friendly solutions. (See online articles: BANKSIA).
We also offer dedicated training to support our customers in this area.
Proof of our commitments and external recognition
Our sustainable development actions are based on benchmark assessment tools specialising in ESG criteria (Ecovadis), thus attesting to the credibility of our approach.
A responsible
governance
Compliance with ethical requirements
SERMA has implemented a charter and code of conduct, along with a series of awareness-raising initiatives for employees, in line with the requirements of the GDPR and the Sapin II law.
Data protection and information system security
Our digital data and, more broadly, our information systems are at the heart of our operational and administrative activities.
Ensuring their security and confidentiality by complying with the requirements of ISO 27001 is a fundamental aspect for all companies within the group.
Altert system
An alert system for any situations that contravene ethical codes has been set up for SERMA Group employees and external service providers.
Consideration of the geopolitical context
SERMA takes the geopolitical context into account in order to maintain business relationships and avoid any international sanctions related to global conflicts.